Cancellation of the booking without penalty is possible up to 7 days before arrival. In case of cancellation in high season, we will hold a penalty equal to 40% of the entire reservation (for all the required rooms) if the stay was expected for a period of more than 3 nights. In the case of a stay of less than 3 nights the penalty will be the full night cost for each of the booked rooms.
By email at firstname.lastname@example.org and / or by telephone at +39 3470515216
In case of no show, and in the case of cancellations up to 2 days before the arrival date a penalty will be charged:
- 50% in high season;
- 30% in low and mid-season
In case of early departures we reserve the right to withhold the full amount of the original booked stay. Care will be taken by the management together with the client to evaluate case by case the situation.